Returns
Returns & Exchanges Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help.
Return Policy
You may return most new, unopened items within 30 days of delivery. Each return is subject to our luxury team's approval. If we deem the return acceptable, we will only release the refund after we evaluate and make sure the item is 100% the same authentic item. This process is in order to protect our customers from fake items.
How to Return an Item
- Click here and wait to be notified by our team! https://uefbac-z3.returnsdrive.com/
- AFTER OUR TEAM REACHES OUT, THEN YOU MOVE TO STEP 3
- Package your item securely in its original packaging
- Include your order number and reason for return
- Ship the item back to us using the provided return label
- Our luxury team will authenticate and evaluate your returned item
- Once approved and verified as authentic, your refund will be processed
Authentication Process
All returned items undergo a thorough authentication process by our luxury experts to ensure authenticity and condition. This helps us maintain the integrity of our products and protect all customers from counterfeit items.
Refunds
Once we receive your item, our luxury team will inspect and authenticate it. We will notify you of the status of your return. If approved, we will initiate a refund to your credit card (or original method of payment) after successful authentication. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions about returns or exchanges, please contact us at TheLuxuryDiscoveries@gmail.com